Sometimes they deliver the wrong colour. You order pink, you get orange. It’s annoying, right? Except M&S has a no-questions-asked replacement policy. You call them, and they send another bunch for free.
So you end up with two bouquets for the price of one. One orange, one pink. Now you have a rainbow. And a story to tell.
One reviewer said her flowers arrived upside down. The box was fine. The stems were poking out the bottom. She laughed so hard she kept them. M&S refunded her anyway.
The Gift That Keeps on Giving (Sort Of)
You can add a “Treat” to your order. A box of chocolates. A bottle of wine. A plush teddy bear. Why? Because flowers alone are lovely. But flowers and a teddy? That’s emotional warfare.
Marks and Spencer relaunch flower department in store and online - with
But here’s the funny part: The teddy might arrive squashed. Not M&S’s fault—it’s the van. But squashed bears have character. Yours now looks like a grumpy Ewok. Embrace it.
And don’t forget the card. M&S lets you write a message online. They handwrite it, in cursive. Nobody uses cursive anymore. So your note looks like an ancient scroll.
